When requesting to be contacted by IMM relevant personnel, users are asked to provide information about themselves and their companies. This information enables IMM relevant personnel to respond promptly and effectively to customer questions and requests. IMM may track the domain names of users and analyze this data. Subject to the provisions of this statement, IMM may use the accumulated data for several purposes, including, but not limited to, marketing analysis, service evaluation, and planning. Through the aforementioned website, IMM may conduct surveys or other studies for marketing and planning purposes.

With respect to information collected from such surveys or studies, and in the event that responses are to be publicly disclosed, users will be notified about their participation, and IMM will disclose only aggregate information regarding its users and not personal information identifying any specific individual. Notwithstanding the foregoing, in cases where surveys allow users to submit written comments, and where IMM advises users of the possibility of such disclosure at the time they take the survey, IMM reserves the right to disclose text information provided by any user through such a survey, provided that no personal information identifying that user is disclosed. Participation in such surveys is entirely voluntary. Circumstances under which the IMM would publicly disclose such aggregate information include, but are not limited to, sharing survey results with the site population, providing data to www.htc.com advertisers on user preferences and/or demographics, and publicizing overall usage data in press communications.